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Compliance & Legal

Prescription Policy

Last updated: September 2026

This Prescription Policy explains how Meduva Health's independent licensed providers make clinical decisions, issue prescriptions, and manage refills. A prescription is never guaranteed and is issued only when clinically appropriate.

1. Clinical Decision-Making

Each prescription is issued at the sole clinical discretion of an independent, licensed healthcare provider after reviewing your complete medical intake, history, and any required laboratory results. A provider may decline to prescribe if a treatment is not clinically appropriate for you.

2. Prescribing Eligibility

  • You must complete the full medical intake honestly and accurately.
  • You must not have contraindications to the requested treatment.
  • Certain medications may require lab work before a prescription is issued.
  • Availability varies by state due to individual state medical board regulations.

3. Compounded Medications

Some prescriptions are fulfilled as compounded medications prepared by licensed U.S. 503A or 503B compounding pharmacies. Compounded medications are not FDA-approved, as the FDA does not evaluate compounded drugs for safety or efficacy. They are prepared pursuant to a valid prescription for an individually identified patient.

4. Refills & Renewals

  • Refills are subject to ongoing clinical review and provider approval.
  • You may be required to complete a follow-up consultation before a refill is authorized.
  • Refills are not automatically issued and are not guaranteed.

5. Controlled Substances

Meduva Health does not prescribe Schedule I or Schedule II controlled substances through the platform. Any controlled substance prescribing, where permitted, strictly complies with DEA regulations and applicable state law, and may require an in-person evaluation.

6. Patient Responsibilities

  • Use medications only as directed by your provider and the pharmacy label.
  • Report any side effects, adverse reactions, or new medical conditions promptly.
  • Do not share, sell, or transfer your prescribed medications to anyone else.
  • Inform your provider of all other medications and supplements you are taking.

7. Discontinuation of Treatment

A provider may discontinue a treatment at any time if it is no longer clinically appropriate, if safety concerns arise, or if you fail to follow clinical instructions. Discontinuation may also occur due to changes in regulatory or pharmacy availability.

Prescriptions are clinical decisions

Learn how your medications reach you in our Pharmacy Fulfillment Notice.